CONTACT EPOK
Get the help you need.
Epok handles your product and account questions. Paddle handles payment and subscription assistance.
Product support
Get help connecting telemetry, investigating an issue or using your workspace. Include your workspace name and the time the issue occurred.
Email product support →Payments and subscriptions
Find a payment, download an invoice, update payment details or cancel a subscription through the link in your Paddle receipt. Paddle buyer support can help you find it.
Open Paddle buyer support →Evaluation and custom plans
Tell us your expected telemetry volume, retention needs and deployment requirements. We will work through the scope with your team.
Talk to the Epok team →Refunds and cancellation
Understand when cancellation takes effect, how refunds work and what happens to your access.
Read the policy →The company behind Epok
Jyngle Technologies Private Limited
WeWork Prestige Cube, Site No. 26, Laskar Hosur Road, Adugodi
Bengaluru, Karnataka 560030, India